Return & Refund Policy
Return & Refund Policy
We want you to love your purchase. If you are not fully satisfied, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible:
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Item must be unused
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In the same condition
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In original packaging
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You must provide proof of purchase
To start a return:
Email us at support@elevewellness.net with your order number.
Refunds
Once your return is received and inspected, we will notify you.
Approved refunds will be issued back to your original payment method within 5–7 business days.
Exchanges
If an item arrives damaged or defective, we will replace it at no additional cost.
Non-Returnable Items
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Sale items
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Gift cards
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Personal-use items due to hygiene (if applicable)
Have questions? Contact us anytime.